Edmentum, a leading provider of online learning solutions, accepted a 2013 Stevie Award for Sales and Customer Service in Las Vegas on Feb. 25, 2013 – the fourth consecutive win for the company in this program. The company received the bronze-level award in the Contact Center of the Year (Up to 100 Seats) – Computer Hardware, Software and Services category for its outstanding customer service.
“Our customer-relations department is comprised of former educators and experienced customer-service professionals, as well as representatives coming from IT backgrounds,” said Jeremy Spivey, director of customer support at Edmentum. “We strive to deliver outstanding customer support by providing our employees with ongoing training in a fun and energized environment that translates to a great customer experience. We’re honored to be recognized for our work with a Stevie Award for the fourth consecutive year.” Edmentum was among more than 1,100 organizations that entered this year’s competition, an increase of 10 percent over 2012. Entries were reviewed by 120 professionals worldwide, and finalists were selected based on the highest average scores overall. Finalist entries were then reviewed by more than 100 members of eight specialized judging committees who determined the 2013 Stevie Award recipients. Entries were reviewed in 30 categories for customer-service professionals and 41 categories for sales professionals, as well as additional categories that recognized new products, services and solution providers.
“From our perspective, this was the most successful Stevie Awards for Sales and Customer Service yet,” said Michael Gallagher, president and founder of the Stevie Awards. “Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. Judges have told me how impressed they were with the success stories they reviewed this year. All of this year’s Stevie Award winners are truly deserving.”
About Edmentum Inc. Edmentum Inc. is a leading provider of online, mobile and software learning solutions designed to drive learner achievement for academic and career success. With more than 50 years of experience driving significant advances in the industry, Edmentum offers a wide variety of innovative solutions spanning a multitude of program areas to empower 21st century teaching and learning. For more information, visit edmentum.com.
About The Stevie Awards The Stevie Awards are conferred in four programs: The American Business Awards, the International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales and Customer Service. Honoring organizations of all types and sizes, and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Edmentum is a trademark of Edmentum Inc. American Business Awards, International Business Awards and Stevie are trademarks of Stevie Awards Inc